Embos jewelry is designed for durability. However, we understand accidents can occur, which is why each item is backed by a comprehensive Lifetime Warranty for accidental damage.

Snapped a bracelet? Damaged a ring? Embos have got you covered!

Please note, this warranty does not extend to loss, theft, or third-party damages.

At Embos, all our products are crafted from premium 316L stainless steel with rhodium or 18k gold plating, ensuring they are water and sweat resistant to prevent discolouration and tarnishing. They are also hypoallergenic, free from nickel to prevent skin irritation. Please be advised to remove your Embos jewellery before entering high-temperature environments like saunas or steam rooms.

At Embos, we prioritize the use of the highest quality and most durable materials for our products. Our chains are waterproof, and to ensure a long lifespan, it's important to avoid exposing them to harsh chemicals. We recommend promptly drying your items with a cloth towel if they get wet. All Embos products are designed to be waterproof, sweat-proof, and heatproof, ensuring durability and longevity under normal usage conditions.

Yes, all Embos products are hypoallergenic, allowing you to wear your jewellery around the clock without concern for rashes or skin discoloration. Our pieces are free from nickel, ensuring they're safe and comfortable for everyday wear.

Every purchase from Embos includes complimentary branded gift packaging, either a jewellery pouch or box, tailored to ensure your items are well-protected. All our packaging is eco-friendly and designed to provide optimal storage for your pieces, safeguarding them in style.

All UK orders from Embos are dispatched from our UK warehouse within 24-48 hours. Orders placed before 4pm GMT on weekdays are shipped the same day, while orders from the weekend ship on Monday. Enjoy free next day shipping for orders over £40. Our standard shipping takes 1-3 days and costs £3.99, and next-day shipping is available for £5.99.

To check the status of your order, simply log into your account or click on the delivery link provided in the confirmation email we sent you!

We currently offer shipping to the United Kingdom and Northern Ireland, but stay tuned—we'll be going global very soon!

Absolutely! If you need to change your order, please reach out to our customer support team at contact@embos.co.uk. Just keep in mind that once your order has been processed and packaged, we won't be able to make any changes to the order.

Please see our returns policy here - Click Here

To process a return please Click Here

Once we receive your returned item, we promptly conduct an inspection. If everything checks out, we'll process your refund, which typically appears in your bank account within 5 working days. Please note that the timing may vary depending on your bank.